Legal · Refunds

Refund policy

LAST UPDATED 9 OCTOBER 2026

FormFit Pro is purchased through the App Store (or Google Play on Android), so Apple or Google processes every payment and every refund. We can't issue refunds ourselves because we never receive your payment details or the money directly.

How to ask for a refund

1. Go to reportaproblem.apple.com and sign in with the Apple ID you used to buy.
2. Choose "I'd like to…" ▸ "Request a refund", select the FormFit Pro purchase and give a reason.
3. Apple reviews the request and tells you the outcome.

You can also start from the purchase email Apple sent you.

On Android (Google Play)

Google decides refunds and sets the time limits. See Google Play's refund policies for how to request one from Google Play ▸ Payments & subscriptions ▸ Budget & history.

What to expect

• Subscriptions (yearly, monthly): cancelling stops future renewals but, under Apple's rules, doesn't refund the period you've already paid for. You keep Pro until it ends. Cancel in Settings ▸ Apple ID ▸ Subscriptions at least 24 hours before renewal.
• Lifetime: a one-time purchase. Refund requests go through Apple in the same way.
• Free trials: if one is offered, cancel before it ends to avoid being charged. The purchase screen always states the terms.
• Restoring: if you reinstall or change phone, use "Restore purchases" in the Pro screen. You aren't charged again.

Something wrong with Pro?

If a Pro feature isn't working, email support@compsgeek.in before or alongside your request; we'll fix it or support your refund request to Apple. Your statutory consumer rights are not affected by this policy.